ABOUT YOUR VISIT

When should I arrive?
We appreciate you arriving on time. This allows all of our guests to be served in a timely way. If you are a new guest, or here for a spa package, please arrive 15 minutes prior to appointment time.

What should I wear?
Enzo Salon & Spa provides smocks for chemical services. We cannot be responsible for any lost or damge to clothing if you choose not to change.

What if I need to cancel my appointment?
A 48 hour cancellation notice is required for all spa services to avoid a 50% service fee. All spa party reservations of 3 or more guests require a one week change, or cancellation notice to avoid a 50% service fee.

What if I am late for my appointment?
Depending on circumstances, we may be forced to shorten or re-schedule your appointment. If you treatment is shortened, it will end on time so that the next guest will not be delayed.

May I request a certain technician?
Yes. If you choose a technician that doesn't fit your needs, If at any time you would be more comfortable, or better served by another staff member, please feel free to do so. At Enzo Salon & Spa, we are all professional team members and respect our guest's preferences.

Are children allowed?
For your comfort and well-being, our peaceful and relaxing spa environment is reserved for adults only. No children are allowed in ths spa areas unless they are receiving services, to ensure their safety.

What if I refer my friends, family or co-workers?
The highest compliment you can give us is the referral of your friends and family. In appreciation, we will be happy to send you a gift certificate for you to use on your next visit.

What about my jewelry & valuables?
Please leave your jewelry and watches at home. Unfortunately, we're not able to take responsibility for your valuables while you are at the spa.

Are cellular phones & pagers allowed?
Upon check in...please turn you cellular phones on vibrate in consideration of all spa guests.

What payment methods do you accept?
Payment is made at the end of your visit at the check-out desk. We accept Visa, Mastercard, Discover, and cash.




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